Learn more about this command in KB 1010705. Just type vm-support in the console without any parameters. In order to have things done, tick “Generate support bundle” in the host context menu:Īdditionally, you can generate the bundle in the ESXi console. It is available via the link below while connecting an ESXi host: You also can generate the support bundle via a thin client – Embedded Host Client (it is also referred as ESXi Host Client), a web interface to manage ESXi hosts. Just pick the ESXi server and click “Export System Logs…”: VSphere Client allows retrieving the support bundle in a similar way as VMware vCenter or vCSA does. Getting the support bundle for ESXi servers In the line above, SearchTerm stands for the search line and LogName addresses one of the following logs: Get-VMHost HostNameOrIP | Get-Log LogName | Select -expand Entries | Select-String SearchTerm | More By the way, there is some handy advice on searching in logs with PowerCLI command: Well, bear in mind that here we’ve only discussed how things are done. Get-Log -Bundle -DestinationPath c:\Storage\Location\ To have this done, connect to the vCenter server with the command:Ĭonnect-VIServer -Server HostnameOrIPAddress Execute the following command for that purpose:Ĭurl -k -u root -o -O Then, use the command below to extract the bundle from the archive.Īlso, you can retrieve the support bundle with PowerCLI.
#VMWARE VCENTER LOGS DOWNLOAD#
In Linux systems, you can also download all the logs with curl.
Now, the Support Bundle will be generated and downloaded in your browser. Next, type vCSA root username and password: Follow the address below for that purpose: If you use vCSA, you can also retrieve logs via web-interface. Getting the bundle in this way works out for both vCenter and vCSA:Īfterward, you are to specify the system logs which are to be exported with the support bundle: For that purpose, select the vCenter server from the inventory hierarchy, right click on it and press Export System Logs. In fact, uploading the bundle with vSphere Web Client is the easiest way to retrieve it. Retrieving support bundle for vCenter servers
#VMWARE VCENTER LOGS WINDOWS#
This article discusses retrieving the support bundle for VMware vCenter servers (be it Windows or vCenter Server Appliance, vCSA) and VMware ESXi.īefore we go deeper, here’s a small note: the support bundle can bloat to 300 MB, depending on what it contains, the frequency of infrastructure configuration changes, and how long ago the last change has been made. The bundle provides VMware GSS ( Global Support Services) the insight into virtualized environment configuration which allows them to resolve issues, when a client submits a support ticket with this bundle attached.Īpart from that, the bundle comes in handy, for example, while analyzing the reasons of the “pink screen of death” (PSOD) in ESXi environment and other errors. Taken together, these parameters allow troubleshooting VMware vSphere. One day, any VMware administrator may require the so-called “support bundle” which contains log-files, diagnostic information, and performance metrics.
#VMWARE VCENTER LOGS SOFTWARE#
Software as a Service (SaaS) & Financing.StarWind Virtual Tape Library Appliance (VTLA).